Frequently Asked Questions

Find answers to the most frequently asked How-To questions.

• Calculate Max Range at MTOW
• Different Time calculations in Movement Email
• How to test the API
• How to add default CCs to Handling Requests
• Movement (MVT) Display: Why do Movement times change or disappear?
• Cosmic Radiation Exposure Calculation
• How to contact FL3XX Support
• How to convert CSV to Excel
• Dispatch | Crew activity – Tracking Travel/ Training/ Standby/ Flying/ Duty Times
• Dispatch | Electronic Flight Log and Maintenance Entry Tracking
• Flight Time Calculation
• Hours Minutes vs. Tenth Calculation
• How to set up Line Training
• Common Problems with Syncing to Third-Party Calendars
• Expense Management
• How to enable the Combined Crew Briefing based on booking and aircraft Crew Briefing / Trip Sheet
• How to Import (Upload) Fuel Price Data?
• Sales Page: additional Booking details panel and the Leg Settings popup window
• How to Reinstate a canceled/removed leg
• Taxes in the USA
• Initiating HIL/MEL Items in the Mobile Crew App for Approval by Maintenance
• How to access Customer Support Portal
• Why is a crew member not receiving notifications for new assignments?
• Sales and Accounting
• Aircraft Maintenance Status Calculation
• Canceling a Booking with Unpaid Invoice
• How do I grant access to owners?
• Crew Resource Management for Operators
• Auto tracking PIC vs. SIC times and landings. Night hours and Augmented Crew Time Tracking
• How to Delete a Google Account Created via FL3XX SSO on Android Crew & Dispatch Apps
• Adjusting the Default Decline / Drop / Cancellation Reasons in Settings
• Understanding Android Font Size and Its Impact on the App