Frequently Asked Questions
Find answers to the most frequently asked How-To questions.
- How to enable the Combined Crew Briefing based on booking and aircraft Crew Briefing / Trip Sheet
- How to Import (Upload) Fuel Price Data?
- Flight Time Calculation
- Sales Page: additional Booking details panel and the Leg Settings popup window
- How to Reinstate a canceled/removed leg
- How to set up Line Training
- Different Time calculations in Movement Email
- Taxes in the USA
- How to add default CCs to Handling Requests
- Initiating HIL/MEL Items in the Mobile Crew App for Approval by Maintenance
- How to test the API
- How to access Customer Support Portal
- How to convert CSV to Excel
- Why is a crew member not receiving notifications for new assignments?
- Common Problems with Syncing to Third-Party Calendars
- Sales and Accounting
- Aircraft Maintenance Status Calculation
- Cosmic Radiation Exposure Calculation
- Canceling a Booking with Unpaid Invoice
- Calculate Max Range at MTOW
- How do I grant access to owners?
- Expense Management
- Crew Resource Management for Operators
- Movement (MVT) Display: Why do Movement times change or disappear?
- Auto tracking PIC vs. SIC times and landings. Night hours and Augmented Crew Time Tracking
- Hours Minutes vs. Tenth Calculation
- How to contact FL3XX Support
- Dispatch | Crew activity – Tracking Travel/ Training/ Standby/ Flying/ Duty Times
- How to Delete a Google Account Created via FL3XX SSO on Android Crew & Dispatch Apps
- Dispatch | Electronic Flight Log and Maintenance Entry Tracking
- Adjusting the Default Decline / Drop / Cancellation Reasons in Settings
- Understanding Android Font Size and Its Impact on the App