Mobile Apps: Crew
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      Crew App - Flight Details Items

      In this article, you will find detailed information about each tab in your flight details. We provide insights into the content and functionality of each tab, as well as specific features.

      From / To:

      One of the standout features of the app is the METAR and Location fields, which function as interactive buttons. This design allows users to quickly and intuitively access vital information. Warnings are prominently displayed in a left-aligned format, organized by severity—beginning with red warnings, followed by yellow. This layout enables users to easily identify the most critical issues at a glance. Furthermore, tapping on any warning triggers a detailed slide-up panel that provides a scrollable view of all active warnings. Users can exit this panel effortlessly by either sliding it down or selecting "Done."


      Crew:

      The app showcases all crew members assigned to the flight, including both the flight deck crew and cabin crew. It highlights any missing qualifications and provides details on the flight time limitations for each crew member assigned to the flight.

      In this panel, the crew members' names are accompanied by their individual acronyms or 3-letter codes for easy identification.

      To facilitate communication among crew members, the crew app allows users to easily make phone calls or send emails to their fellow crew members who are assigned to the same flight. By simply clicking on the phone or email icons, users can access the contact information, such as mobile number and email address, that has been inserted in the "Persons" tab on the web app. It is important to note that the contact details marked as "Mobile (Private)" and "E-Mail (Private)" are kept confidential and are not visible to other crew members.


      The "Flight Leg Regulation" feature available in the Crew tab, enhances operational awareness for crew members by providing real-time information on regulations applicable to each specific flight leg. This read-only field, labeled "Flight Leg Regulation," is displayed next to the FTL calculations and reflects the current Flight Duty Period (FDP) rules.  


      The "Crew Fit for Duty" feature in the FL3XX Crew app allows pilots to indicate their fitness for duty directly from the mobile app. This toggle is available on the Crew tab of the flight details screen and is shown only to the logged-in user.

      For Flight Deck Crew members, the toggle appears if the "Pilot Report Fit for Duty" setting is active, while for Cabin Crew members, it appears if the "Cabin Crew Fit for Duty" setting is active. This is based on your operator settings.

      The toggle feature is visible exclusively to logged-in users, ensuring that only the user who is logged in can see and interact with his own toggle in the crew panel.

      When you toggle this switch to true, the app sends this information to the database, updating the web app accordingly. If you attempt to uncheck the toggle when the flight is already released, a warning will prompt you to confirm the action, explaining that unchecking will unrelease the flight. This warning applies if you are assigned as PIC, SIC, AUG PIC, AUG SIC, or AUG CRP; otherwise, you can uncheck the toggle without a warning. The system allows you to untoggle the field even if you do not have the right to unrelease the flight, displaying a popup with options to "Cancel" or "Confirm."

      If a user attempts to toggle the switch ON/OFF while offline, a pop-up will appear indicating that this feature requires a network connection. This feature ensures that only fit crew members are marked for duty, enhancing flight safety and regulatory compliance.


      Pax      :

      The PAX information includes passport numbers, gender, contact numbers, and other relevant details. The PAX panel displays passenger and luggage weights. If you have an Ambulance flight, there is a dedicated section for Patients, allowing you to differentiate between different types of passengers on board. Additionally, the crew can use this panel to board passengers. 

      Our app now features enhanced offline access capabilities, ensuring that essential passenger information remains available even without an internet connection. Crew members can access passenger documents, such as passports and vaccination records, directly from the app while offline. This functionality is crucial for maintaining operational efficiency and meeting regulatory requirements during all phases of flight preparation and execution. Additionally, the "Pax History > Summary" screen is now accessible offline, as it is downloaded as part of the passenger object. However, the "Pax History > History" section still requires online access. 

        • To add new passengers on the boarding feature, simply click "Add new passenger". You can then fill in the passenger details manually or use the integrated passport scanner in your app for convenience.

        • To add a new passenger, you must provide the following required information: Salutation, First Name, Last Name, Gender, and Pax Type. These details are necessary for accurately recording passenger information. Standard luggage weights will be considered.
        • Please note that if the number of passengers on the boarding list reaches the seat limit or exceeds the flight's capacity, attempting to add more passengers will trigger a warning in the app. In such cases, you won't be able to add additional passengers until the number of passengers or the passenger list is updated by your dispatch or sales teams in the booking or flight settings. If you have to add "Infant" passengers, board them at the end after all regular seats are filled.
        • Recently, a new setting was introduced where adding a passenger will cause the previously released flight to become unreleased if the option is enabled in the operator settings. This means that if a pilot adds a passenger, the flight will be unreleased. For more information about this setting, please reach out to our support team.
        • It's worth mentioning that currently, the mobile app does not support the removal of passengers from the Pax list, a function only available on the web app. Additionally, the mobile app does not currently offer the option to add cargo or animals to the passenger list.
        • You can also use the Passport Scanner on the Crew App for boarding passengers. See more details here. 


      Handler (FBO in the US)      :

      This is the place to see the details of services that were ordered, or confirmed by a handling or FBO agent. For operators who are using FlightBridge, the Crew app includes a dedicated FlightBridge notes field. This field, which is read-only, is located within the existing notes/remarks section and becomes visible when FlightBridge integration is turned on and relevant services are received from FlightBridge. Named "FLIGHT BRIDGE," this section serves as a centralized hub for essential FlightBridge information, enhancing the organization and efficiency of managing ground services for users.


      Transp:

      If crew transportation is ordered, you will see the details here. Just like the Handler section, operators integrated with FlightBridge will find the Flightbridge notes field available in the Crew app.


      Hotac      :

      Your hotel confirmation details. Just like the Handler section, operators integrated with Flightbridge will find the FlightBridge notes field available in the Crew app.


      Catering      :

      All details of the ordered catering for the flight, including the supplier with contact details. Just like the Handler section, operators integrated with Flightbridge will find the FlightBridge notes field available in the Crew app.



      Migration & Customs:

      Dispatch checked that all immigration requirements were fulfilled and all required documentation was sent.
       


      Slot / PPR:

      In this section, you can easily track the status of all necessary items and associated numbers that have been added by the dispatch team. The Slot/PPR panel allows for multiple services to be accommodated, with separate subsections for PPR and Slot requests at the same airport. This organized and clear layout enables you to view and manage all PPR and Slot requests for each subsection with ease.
      In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.
       


      Permits:

      In this section, you can view the status of the permits that have been added by the dispatch team. We provide separate sections for Takeoff and Landing Permits, along with the country or airport locations for each permit. The validity of each permit is also displayed.
      In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.


      FPL      :

      In this section, dispatch will let you know if the FPL is filed and confirmed and display another base FPL information.
      For ForeFlight users on iOS, you can conveniently access NavLog and Briefing documents directly within the FPL panel of the Crew mobile app. When 2-way communication is activated, these documents sync automatically, enabling you to view and refresh them as needed. You can also manage additional files using the "Add Documents" feature, ensuring you remain informed with the latest flight information, even when offline!

      How to Use ForeFlight Document Integration:

      1. Access NavLog and Briefing Documents:

        1. When 2-way communication is enabled, NavLog and Briefing documents from ForeFlight are automatically displayed in the FPL panel.

        2. Standard documents (FPL, OFPL, TAF/METAR) are always visible, regardless of the communication setting.

      2. Document Management:

        1. Use the "Add Documents" option to upload additional files to the FPL panel.

        2. NavLog and Briefing documents are non-editable and cannot be deleted, but other documents (like FPL, OFPL, TAF/METAR) can be managed as needed.

      3. Syncing and Refreshing Documents:

        1. Sync NavLog and Briefing documents manually to ensure you have the latest versions from ForeFlight. This process is separate for web and mobile platforms.

        2. A sync button is available for these sections; if offline, a warning message will prompt users to connect to the internet to sync.

      4. Offline Access and Conflict Resolution:

        1. Documents (FPL, OFPL, TAF/METAR) added while offline can be accessed when back online.

        2. In case of conflicts between offline and online data, choose from three resolution options: Resolve using Mine, Resolve using Their, or Resolve Manually.

      Important Notes:

      1. ForeFlight documents (NavLog and Briefing) are view-only and automatically sync based on the latest updates.

      2. To ensure document visibility and management, separate sync actions are required for the web and mobile apps.

      W&B:

      Shows the status of the weight and balance calculation. Find more details in Flight Plan and Weight & Balance.
       The Weight & Balance (W&B) tab features a user-friendly interface designed for clarity and ease of use. A notable aspect is the enhanced formatting for total weights and balance data, which makes critical flight information more accessible and interpretable. The remarks field is also dynamic, expanding as users type up to a maximum of 400 characters, which allows for comprehensive inputs without sacrificing visibility. This flexibility ensures that crew members can include all necessary details without constraints. Moreover, users can conveniently upload files in this section, facilitating a smooth document upload process, even while offline.


      FRAT       (if activated):

      The Flight Risk Assessment Tool (FRAT) feature is available in the FL3XX Crew app when the FRAT setting is active in Settings > FRAT. You will notice a "FRAT" tab and icon within the flight details section, specifically visible to crew members assigned to a Flight Deck Crew position.
      The menu tab icon uses a colored bar to reflect the FRAT status from the web app: green for low risk, yellow when flight approval is required, and red when the flight is not authorized.

      Upon accessing FRAT, you'll encounter a structured interface displaying categories, item names, sub-items, values, and toggles. The categories and items are fetched exclusively from FRAT web app settings. Categories and items are displayed with a ">" icon indicating expandability. Items and sub-items are fetched from the FRAT settings list, allowing only one sub-item selection per item. Scores are automatically fetched from the database, and toggled items add their values to a calculated field, with the sum displayed at the top.

      The score bar changes color based on the calculated values: green for scores below the first threshold indicating the flight is authorized, yellow for scores at or above the first threshold requiring flight authorization, and red for scores at or above the second threshold indicating the flight is not authorized. The top section displays the original risk score, while the bottom section shows the risk score minus any mitigated items. The final calculation, on the top right corner, is based on the mitigated score.

      When the risk score exceeds the authorization threshold, to proceed with the flight, approval from relevant personnel within your organization is required through the web app. In the Crew app, the fields "Authorized," "Authorized by," and Flight Mitigation are for viewing only. In case a flight is authorized by a team member, even if the score surpasses the first threshold, the "Flight is authorized" label is displayed, aligning with the manual flight authorization process on the web app.

      To use the FRAT tool on your app, simply toggle the relevant items within each category. We provide all the essential information needed to assess both risk and mitigation items, such as:

      1. The risk toggle and score; note that while you can toggle the item true or false, the score is read-only.
      2. The mitigation toggle (not editable in the crew app).
      3. The final item score (for viewing purposes only).

       

      The FRAT panel supports real-time data sync and offline mode and a "Clear all" button is provided to reset toggled items and clear the summed value. The FRAT categories, items, sub-items, and scores, are fetched from the database and respective operator settings, and cannot be modified on the crew app.

      Acknowledged by PIC Feature

      As a crew member, you have the option to acknowledge the flight and its associated risk assessment directly within your crew app. Once you are satisfied with the risk assessment, simply toggle the "Acknowledged by PIC" option. The system will automatically record the timestamp and your user details, storing this information in our database for immediate access on the web app. Please note that on mobile, only the crew member designated as the Pilot in Command (PIC) can change the "Acknowledged By PIC" toggle. For all other Flight Deck Crew users, this toggle is read-only.

      Only users assigned to a Flight Deck Crew role have the ability to edit the FRAT section, while Cabin Crew members can view it as a read-only section. This feature helps pilots accurately assess and manage flight risks directly within the app, ensuring compliance with safety protocols.

      For more information, please consult our dedicated article on FRAT.


      Fuel      :

      In this section, you can access comprehensive details about the ordered fuel, including information from the provider and payment methods. Users have the capability to upload and manage fuel-related documents directly within the Fuel Panel of the Crew mobile app. This functionality is seamlessly integrated with the web app and Fuelerlinx, ensuring automatic updates for documents and notes. You can effortlessly view, upload, and manage all necessary documents for fuel departures and arrivals in one convenient location!

      To maintain consistency and accuracy in fuel data entry, FL3XX has established specific restrictions and standardizations within the Crew and Dispatch Apps. The units for "Initial" and "Calculated Initial" fuel fields are fixed and cannot be altered; they are automatically set to either Pounds (Lb), Kilograms (Kg), or Liters (L). However, all other fuel-related fields remain editable for user convenience. Furthermore, the "Minimum Required Fuel" and Post Flight fuel weight fields utilize the Fuel Burn Unit (FBU) specified on the aircraft’s page, defaulting to the Maximum Takeoff Weight (MTOW) unit if no FBU is set. The "Off-Block" fuel calculation employs a Bottom-Up approach, while also allowing for manual adjustments, which are clearly indicated in blue, to ensure precise reporting.

      How to Use the Document Attachments Feature (available only on iOS):

      1. Upload Documents:

        1. Go to the "Fuel" panel on the Crew app and Tap on "New Document" to upload files such as Fuel Release documents and other related attachments.

      2. View and Manage Documents:

        1. Uploaded documents will be displayed in a list format within the "Documents" section.

        2. You can delete any document and use the "Add Document" option to re-upload as needed.

      3. Fuelerlinx Integration:

        1. If you are using Fuelerlinx, its documents will automatically appear in the "Documents" section.

        2. Fuelerlinx notes are automatically added to the "Notes" section of the Fuel departure/arrival panels.

        3. The app shows a timestamp for any updates from Fuelerlinx, ensuring you always see the latest information.

      4. Document and Notes Placement:

        1. The "Documents" section appears right after the "Notes" section in both Fuel departure and arrival panels for easy access.

      Important Notes:

      1. Documents from Fuelerlinx are automatically integrated; there is no separate field for Fuelerlinx documents, nor is there an option to upload them manually.

      2. A unique timestamp is added to documents with the same name to avoid duplication.

      3. The system ensures that documents sync correctly, and any updates from Fuelerlinx do not cause conflicts.

      MVT:

      The "Edit MVT" feature in the FL3XX Crew app allows pilots and crew members to enter and save MVT times directly from their mobile devices. This feature lets you record ETD, Off-block, Take-off, Landing, On-Block, and ETA times easily. In the Crew app, you can edit and send MVT data only when the MVT status is set to "BY Crew."

      To capture the current time for any of these events, simply press the "Add" button, which automatically inserts the current UTC time into the respective MVT field. You can also manually adjust the time by selecting the text field and using the numerical keyboard. You can easily choose the correct date at the top of your keyboard and select either the previous day or the following day to enter values in those fields.

      All fields, including ETD, Off-block, Take-off, ETA, Landing, and On-Block, are editable. If a delay is detected, the affected field text will turn yellow, and the 'Delay Reasons' option will also turn yellow until a reason is selected. Once a delay reason is chosen, the title will revert to white.

               

      You can use the "Send MVT" button to send an email with the MVT information, and the "Set Status OK" button to update the flight status to OK. This button will swap with "Set Status Auto" based on the current status. When you click on the "Send MVT" button, an MVT email is generated, which is not visible on the mobile app. Once the MVT email is sent, the status changes to OK, and the "Set Status OK" button transforms into "Set Status Auto." This feature is applicable to both the Departure and Arrival MVT sections.

         

      The app ensures you receive clear error messages and guidance if you make any mistakes while entering MVT times. It prevents the entry of invalid data, such as Take-off time being before Off-block time, and provides appropriate validation messages. You cannot save or sync data until all errors are corrected.

      The synchronization feature operates when your device is connected to the internet; if offline, you can still edit the fields but the sync feature will be disabled. A tooltip will notify you that your data is saved and will be updated once you reconnect online. 

      If both a user on the web app and a user on the mobile app have made changes to the MVT section of the same flight while in Online mode, a conflict is identified. A Conflict Resolution mechanism will then be utilized to resolve the conflict once the Sync button is clicked.

      If changes are made to both the MVT section and the Post Flight section Off-Block, Take Off, Landing & On-Block values, during synchronization, the MVT values will be replaced with the Post Flight values since the Post Flight section's Off-Block, Take Off, Landing & On-Block values take precedence.

      If there are errors due to changes in settings during offline mode, a message will prompt you to disregard entered information, stating: "Oops! System settings changed offline. Discarding your information."

      For further assistance or questions, please contact our support team.

      ATC CTOT Messages (available only on iOS)

      Crew members can now view the latest ATC Calculated Take-Off Time (CTOT) messages directly in the MVT tab of the Crew App. This feature ensures you stay informed about important air traffic control updates that could affect your flight, such as departure delays or airspace regulations.

      When a new ATC CTOT message is received, it will be displayed under the "ATC CTOT Messages" section, along with the “Last update” timestamp in UTC. You will also receive a push notification with the flight details, guiding you directly to the MVT tab to view the latest message. This real-time access helps keep all crew members aware of any changes.

       


      Post Flt      :

      All details can be added now in the same way as in the web app detailed descriptions are in the next two chapters. See more details in Crew app Post-Flight and Deicing Data


      Deice      :

      To complete the deicing reporting, simply enter the start time of the deicing in UTC, the type of fluid used, and the mixture with water. You can also add the amount of liters used and the start/end time of the protection period. Additionally, record who signed off from the ground crew on the deicing process. To do this, tap on the "Signed By" field and select one of the prepopulated crew members from the list. Once you have entered all the necessary information, tap on the cloud icon at the top right of the screen to save the record.

      The Deice tab is designed with a modern interface that enhances user experience, particularly in managing post-flight tasks. When the Post Flight status is marked as "OK," the Deice tab becomes non-editable, similar to the behavior of the Post Flight section. This functionality not only streamlines the deicing process but also safeguards against unintended modifications once the flight's post-flight status is finalized, thereby ensuring consistency in post-flight documentation.


          Maintenance          :

          In this section, you will find all the upcoming maintenance details for the aircraft. We provide the same information that is displayed on Dispatch -> Flight - > Aircraft - > Maintenance. However, please note that we do not show tasks created on the Timeline, even if they are labeled as Scheduled or Unscheduled Maintenance. This section allows you to stay updated on the maintenance schedule and ensure the aircraft is in optimal condition for future flights.


          HIL/MEL          :

          Crew can check the Hold Item List in the HIL section of the Crew app. In this panel, they will be able to see the Due date, due hours, and due Cycles along with additional information and limitations. if any issue is added to the Tech Log previously, they will be displayed here.
          A new feature has been introduced in the HIL/MEL tab that allows users to initiate an item by clicking on the "Add HIL/MEL item" button. This opens a form where you can provide a description of the issue and attach any necessary documents, scans, or pictures. Once initiated, the item will only be visible to the user who created it, and they can edit the content as needed. For more detailed information, please refer to the documentation available here.


          Handover          :

          The FL3XX Handover tab is a specialized feature designed to facilitate a smooth transition between shifts for flight crews. It provides incoming and outgoing crew members with all the necessary information about flight assignments for a specific aircraft, including details about the crew and passengers, flight schedules, and contact information. Having this tab on your flight details, significantly reduces the need for crew members to reach out to operations for information, promoting better communication and preparedness.

          The Handover tab organizes flight information into the 'Past' and 'Future' sections, allowing visibility for up to 90 days before and after the current date. Provides a comprehensive view of flight assignments for a specific aircraft, including details about the crew and passengers, flight schedules, and contact information. It displays the previous flight and the upcoming five flights for a seamless transition between shifts.

           

          Recap:

          A final overview of the main details of the flight. You can also Select and Share Multiple Flight Documents. See the instructions in Crew App - Additional Features.

          On iOS, the latest update ensures that all necessary documents for Transport, Hotac, Catering, Slots, and Permits are also accessible in the Recap section of the Crew mobile app. This enhances the functionality of the "Share Flight Documents" feature.

          How to Access and Manage Documents in the Recap Section:

          1. View Document Sections:

            1. In the Recap section of the Crew mobile app, you will find all the flight details sections like, NOTAM, GenDec, Transport, Hotac, Catering, Slots, and Permits.

            2. These sections display all relevant documents, which are visible and accessible.

          2. Download Supported Documents:

            1. All documents within the Recap sections can be accessed and downloaded directly from the Recap screen.

          3. Integration with Share Flight Documents:

            1. The newly added documents in these sections are also available in the Share Flight Documents feature, making it easier to share important flight details.

          4. Integrations:

            1. NavLog and ForeFlight Briefing documents are now included in the Recap section when 2-way communication with ForeFlight is enabled.

          5. Additional Document Access:

            1. Other documents like TECH_LOG, FLIGHT_LOG, and FUEL documents are also visible in the Recap section, ensuring a comprehensive view of all necessary documents.


          Access Permissions and Data Input Options in the Flight Details Tabs:

          • The following tabs are Read-Only: From/To, Crew, Maintenance, Handover, and Recap tab.
          • Users have both options to view and create items if the "Pilot can Initiate HIL/MEL Item" setting is enabled. Otherwise, it's read-only.
          • On the Pax Tab: Users can board passengers and add new passengers, however removing existing passengers is not possible. Cargo and animals cannot be added from the mobile app.
          • Documents can be added in the following tabs: Slot/PPR, Permits, W&B, and Post Flight.
          • Expenses can be added in the following tabs: From/To, Crew, Handler, Transport, Hotac, Catering, Post Flight, and Deice.

           

          Aircraft Weight Settings:

          To ensure accuracy and consistency in aircraft weight calculations, the mobile application now mirrors the 'mtowUnit' selected on the Aircraft page. For all volume settings (in kg/lb/L), the system has been updated to display either kg/L or lb/L based on the selected 'mtowUnit'.

          For weight settings specified in kg or lb, the following rules apply:

          • When a specific weight unit is defined (for example, animal weight unit or cargo. weight unit), information will be displayed in the 'mtowUnit' and saved in the specified weight unit. Examples include the Pax panel for Animal/Cargo cells and the Post Flight panel for Cargo.
          • If no specific weight unit is provided, the data will be displayed in the 'mtowUnit' and saved in kilograms (KG). Examples of this include the Pax panel for Passenger cells and the W&B panel.
          • The format for displaying weights in the Pax panel for Passenger cells, FPL, and W&B does not include decimal points. Conversely, two decimal points are used for weights in the Pax panel for Animal/Cargo cells and the Post Flight panel for Cargo.

          This enhancement has been recently implemented across various sections, including the display and saving of passenger, animal, and cargo weights in the Pax panel, as well as in the W&B and FPL panels. Additionally, it affects the Post Flight panel, specifically in the Fuel Initial (adjust DDL) and Cargo (display/save) sections.