Dispatch App - Notifications

This article explains the FL3XX Dispatch App's notifications: what they are, who gets them, when they are triggered, and where they direct you within the app for quick access to relevant information.

The FL3XX Dispatch App keeps dispatchers informed with essential notifications. This guide explains the available notifications, when they are triggered, who receives them, and where they direct you in the app.

The Dispatch mobile application now customizes notifications based on both aircraft and flight visibility. This means that fleet managers and users with restricted fleet access will only be notified about the specific aircraft they can access, while crew members will receive notifications solely for flights they are assigned to. This tailored approach ensures that updates are more relevant and focused for each user.

Available Notifications

1. Flight Release Submit (FLIGHT_RELEASE_SUBMIT)

   • What It Is: Notifies you when a flight release is submitted.
   • Who Gets It: Users with the FLIGHT_RELEASE role.
   • When It Happens: When the flight release status changes from "DO" to "Submit" in the Dispatch module.

2. Feasibility Check Requested (FEASIBILITY_CHECK_REQUESTED)

   • What It Is: Notifies you when the sales team requests a feasibility check for a flight.
   • Who Gets It: Users with the "Dispatch" role checked in the Persons Page.
   • When It Happens: When the sales team clicks the feasibility check emoji in the Itinerary within the Sales Module.

3. New Flight Booked (QUOTE_BOOKED)

   • What It Is: Notifies you when a new flight is booked.
   • Who Gets It: Users with the "Dispatch" role checked in the Persons Page.
   • When It Happens: When the booking workflow is clicked and confirmed in the Sales module.

4. Flight Unrelease (FLIGHT_UNRELEASE)

   • What It Is: Notifies you when a flight is unreleased due to changes in the flight itinerary.
   • Who Gets It: Users with the "Dispatch" role checked in the Persons Page.
   • When It Happens:
     • The Crew Section must be marked as OK.
     • Any changes in the flight workflow after the flight has been released.

Where Notifications Take You

Each notification type takes you to a specific screen within the FL3XX Mobile App for easy access to relevant information:

1. FLIGHT_UNRELEASE:

   • Takes you to the Release screen.

2. FEASIBILITY_CHECK_REQUESTED:

   • Takes you to the Flight Details screen of the requested feasibility check leg.

3. QUOTE_BOOKED:

   • Takes you to the current calendar month.
     • If the quote includes multiple legs, it takes you to the first available non-canceled flight that meets the notification parameters.